The Corporate IT Awards will showcase inspiring organizations and transformations in a variety of business themes traditionally enabled and boosted by technology. The Award categories are:

Best Organizational effectiveness

This category addresses organizations that demonstrate achievements and sustained commitment to organizational effectiveness and transformation of business models through (and/or) processes redesign, digital platforms and ecosystems, digital supply chains, organizational agility, technology and ITI optimization, innovation enablement, systems integration, new sourcing models, compliance, etc. Judges will look for innovative change/transformation initiatives, how effectively they are implemented and measured, which technology are used, and the active role that IT plays in the program.

Best Intelligent enterprise

This category refers to the application of cognitive computing technology, artificial intelligence, advanced analytics and connected objects for improving decision-making and business performance. More specifically, the Jury will examine how organizations are fostering actionable intelligence through (and/or) the exploitation big data, knowledge sharing, predictive analytics, man-machine collaboration, accelerated decision-making, improved information governance, among others. Besides the competitive advantage created, the Jury will also examine how IT drives intelligence in the other corporate functions and at all levels of the organization.

Best Customer experience

This category addresses the projects and initiatives aimed at creating great customer experience and engagement through e-commerce systems, as-a-service solutions, digital platforms, innovative use of social media, mobile applications, advanced analytics and CRM tools, among others. Besides the innovative aspects of the technology adopted, the Jury will also look at how improved customer experience delivers qualitative and/or quantitative business outcomes.

Best Digital entreprise

This category covers the challenges of transforming the traditional enterprise into a digital one by adopting disruptive technologies (including AI, IoT, robotics, blockchain…), implementing as-a-service models, combining in house and cloud-based applications, enabling collaborative work, optimizing remote working, developing and integrating ecosystems and digital platforms (trading, e-commerce, supply…), improving employee productivity, etc. The Jury will have a look at the innovative technologies adopted, as well as at how the digital enterprise is enabled in terms of productivity and efficiency.

Best Societal impact

We believe in the importance of recognizing the role companies should play in the responsible and ethical use of digital technologies. Consequently, this category explores how digital technology is implemented and deployed not just for business purposes, but also to create tangible and positive impact on people, the environment, and the society as a whole. The Jury will look for very concrete projects that create, beyond business proposes, a positive impact on e.g. people jobs, wellness, social divide, sustainable development, education, healthcare, climate change, digital divide, etc.

Best IT Service Provider

Besides the 5 Corporate IT Awards that honor corporate organizations, this new award honors a supplier of hardware, software, solutions, consulting and/or integration services that demonstrates tangible and sustained performance in revenue and profitability growth, service delivery and support, customer satisfaction, customer-centric staff, innovative products/services, and customer centricity culture.